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Channels

EVERY CHANNEL, ONE THREAD

Connect the channels your customers already use. Every message lands in one conversation per customer, answered by the same agent.

Channels

Answer on every channel your customers already use

Every channel produces the same kind of conversation, answered by the same agent, in one inbox your team shares with the AI.

WhatsAppInstagram DMsWeb chatEmailPhoneMessengerSMSTelegramCustom APITikTok(by market)LINE(by market)
LINE(by market)TikTok(by market)Custom APITelegramSMSMessengerPhoneEmailWeb chatInstagram DMsWhatsApp

One thread per customer

Chats, emails and call transcripts join one history when the phone number or verified email matches. Nothing is merged on a guess.

Official APIs, your own accounts

You connect your own numbers and pages through official channel APIs. No shared numbers, and no unofficial WhatsApp connectors that risk a ban.

Setup that tells you what failed

Each connection is checked with a test message. If something is wrong, you're told in plain words, not an error code, and a provider outage shows as a notice instead of silent failures.

MR

Maya R.

One thread · WhatsApp and phone

AI replying
  • WhatsAppHi! Can I move my Thursday booking?
  • AI agentOf course. Friday at 11:00 or 15:30 are free. Which suits you?
  • Phone call · 1 minVoice agent moved the booking to Friday 11:00. Transcript and summary added.
  • WhatsAppPerfect, thanks! See you Friday.

Early access

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